1. Information We Collect
We may collect the following types of personal data:
- Contact details such as your name, email address, phone number, and postal address.
- Service-related information such as property details for installation purposes.
- Technical information including IP address, browser type, and browsing patterns.
- Payment information where applicable for transactions.
2. How We Use Your Information
We process your personal information for the following purposes:
- To respond to your enquiries and provide requested services.
- To process orders, payments, and service agreements.
- To schedule, manage, and complete installations.
- To send updates, service reminders, and relevant offers (with your consent).
- To improve our website, services, and customer experience.
3. Sharing Your Information
We will never sell your personal data. We may share information with:
- Trusted partners and subcontractors involved in delivering our services.
- Regulatory authorities if required by law.
- Payment processors for secure transactions.
4. Data Storage & Security
Your personal data is stored securely and protected against unauthorised access, alteration, or disclosure. We implement industry-standard security measures to safeguard your information.
5. Your Rights
You have the right to:
- Access, correct, or update your personal data.
- Request deletion of your information.
- Withdraw consent for marketing communications at any time.
- Request a copy of the data we hold about you.
6. Cookies
Our website uses cookies to enhance your browsing experience and analyse site traffic. You can manage your cookie preferences through your browser settings.
7. Third-Party Links
Our website may contain links to external sites. We are not responsible for the content or privacy practices of third-party websites.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.
9. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:
📧 Email: info@devonshirerenewables.co.uk